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Help needed to Turn on WiFi on Netbook


schmollies
Resolved

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Hi,

I have a Zoostorm netbook but it will not connect to my home router. It does connect at my office, in hotspots and worked fine recently in the USA.

I have another larger Dell laptop & this connects no problem at home.

So it seems that the Wifi on the netbook must be working & the router must be working but why cant they connect with each other?

Using Windows 7, ISP is Talk Talk & the Router is a fairly old Siemens.

Any ideas? Ray

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Clapton is God

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Have you entered the details of your home router (network name and password) into the netbook?

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recap

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Ensure that Wifi is active, it may have been disabled in transport, Fn/F2 should turn the WiFi back on.

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robinofloxley

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Check that security setting matches on both (WEP, WPA OR WPA2).

WPA2 is the recommended most secure.

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schmollies

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Thanks for the replies so far.

To try & activate the WiFi, I have to press FN/F2 but nothing happens; ie the usual little light flickering light comes on to say it is active. Until I can "open" this I can't enter the router details into the netbook!

No problem with my other laptop. I am baffled!

Ray

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Clapton is God

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schmollies

But you've already told us that the netbook's wi-fi works fine on other networks so it must be active.

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recap

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I don't know the netbook you have schmollies, is there a Networkplaces icon in the Start menu? If there is you could add to a network.

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schmollies

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Hi Mr Clapton,

Sorry if I have confused you and others. I can turn the wifi on by pressing FN/F2 in other hotspots & log on to the internet,so yes the wifi does connect on the netbook.

It is just at home that I cannot turn on the wifi, when I press FN/F2 nothing happens. Until I can turn it on, I can't enter the router details.

Ray

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Clapton is God

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So, at the risk of sounding facetious, why don't you go to one of those other hotspots, switch on the wi-fi, leave it switched on and then go home.

The wi-fi should still be active when you get home.

If it isn't, report back here.

On another note, why do you need to turn the wi-fi on and off, anyway?

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onthelimit1

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Unless by 'turn on', you mean 'connect'? If so, you may be entering the wrong security code.

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schmollies

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Hi All,

Problem now solved. Wifi on netbook was not enabled.

Thanks for your help.

Ray

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