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login not working properly - member for xxxyears!

kimig12

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Posted July 20, 2012 at 4:19PM

Suddenly, my login is rejected. For many years it has only been necessary to touch the login for it to complete by itself.

Today, I had to open a new account in order to access the forums. What is going on, please?

Even my somewhat elderly computer knows the username and password I have used for years.

Only way I could get in was by using a new, different username, although it DID accept my email!

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frybluff

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Posted July 20, 2012 at 4:32PM

Have been log-in problems since site maintenance last week. Most of them seem to be being resolved. Couple of threads in Speakers Corner, on this. Fingers crossed, nearly there.

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buteman

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Posted July 20, 2012 at 5:50PM

Are you using IE.And have you got tracking protection set to automatic or anything in there disabled.

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Ventad

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Posted July 20, 2012 at 7:21PM

Also if you are using lower case letters change the first one to upper case, I could not sign in until I did that.

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Taff™

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Posted July 21, 2012 at 8:42AM

I too have had problems but they seem to be resolved now. I found that I could get in using Chrome but not IE9. My password reverted, I think to a previous one and as ventad says the first letter became capitalised.

If you are still having problems try the forgotten password link. That also worked and pointed out the capitalisation issue. IE9 is now working.

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buteman

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Posted July 21, 2012 at 8:49AM

I had my Tracking Protection set to automatic under tools in IE9 and when I switched that off I was able to sign in.It took me 2 or 3 weeks to work that out but everything worked ok on Firefox.

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buteman

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Posted July 21, 2012 at 8:57AM

Just had a look at my profile in IE9 and it is just a blank page with nothing on it except IDG at the bottom.

So tried Firefox profile and first name and passwords are missing.So not sure what is happening with them but both still work.

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muddypaws

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Posted July 21, 2012 at 9:39AM

Same here on FF. Had to enter log in details on IE9 and it worked--so is it a FF problem?

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muddypaws

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Posted July 21, 2012 at 9:48AM

Appears to be ABPlus that is blocking it. Disabled it and all OK ( for the moment)

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buteman

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Posted July 21, 2012 at 9:50AM

I had to update my profile in Firefox and it works fine now.

In IE9 my profile comes up blank but if a minimize the page and then put it back to normal it works.

My first name and password were missing in that as well so updated that.And it is still working but still have the blank my profile page unless I minimize first.

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