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Just a blip I think
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Posted July 12, 2012 at 3:59PM
Teething probs after maintenence I think :(
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Posted July 12, 2012 at 4:23PM
Sorry about that. It should be fixed now.
As you know every now and then we have to upgrade our database which means unfortunately that we have weeks such as this one: deeply frustrating for everyone, with no discernible end product as far as the outside world is concerned. That, I'm afraid, is the price you and I pay for PC Advisor taking the care to do things properly.
I sincerely apologise for the inconvenience, and appreciate your phlegmatic response!
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Posted July 12, 2012 at 4:29PM
rdave13
[ Second attempt at posting!!! ]
I hate to disagree with you but the last couple of days the site refused to recognise me even after I had - THREE times entered my email address and password. So about 1030 or thereabouts this morning I asked for my password to be sent to me. Still waiting, and still no 'My Posts', never mind query I posted!!!
I also take what Matt Egan says with a pinch or pound of salt. If it ain't broke, don't fix it!!!!!!!!!
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Posted July 12, 2012 at 4:31PM
I think PCA has hired out their staff and are now doing repairs to the M4 at heathrow.
Same senario both overrunning with their repairs.I think the M4 was supposed to be opened again today but that has been put off for a few more days so it looks like next Monday before that opens again but it may not be finished by monday so maybe later on in the week.
PCA have been doing repairs since they they updated their system last year and are still not quite finished yet.I am sure both get their workers from the same Agency.
Nope still wont post using IE9 will try Firefox.
Site Error
It appears the site had some difficulty proccessing your request and has errored internally.
An email has automatically been sent to technical support.
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Posted July 12, 2012 at 4:33PM
That, I'm afraid, is the price you and I pay for PC Advisor taking the care to do things properly.
So this is things being done properly,hate to see it when its not being done properly.
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Posted July 12, 2012 at 4:34PM
Housten , I have no idea how such a FREE forum is run, especially over many years, but I do suspect it takes a lot of work. Maintenance will be essential and takes part with a few hiccups.
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Posted July 12, 2012 at 4:36PM
Ignoring unwarranted attacks on my personal integrity, and the capabilities of our development team, I will try to help... The problems are buteman you can't post and Housten you are having trouble logging in and you can't see My Posts or anything you have posted?
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Posted July 12, 2012 at 4:39PM
My point, Chronus is we could choose not to update our database. It affords us nothing but extra expense. But we endeavour to adopt best practices in our handling of YOUR data.
No-one is more embarrassed than I am by the way things have gone this week, and I am sincere in my apologies for the inconvenience caused to each and every one of you. The way this has played out has been unnacceptable. Unfortunately it is a difficult task, and not one we undertake regularly. We will get things right, and in the mean time I appreciate your patience.
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Posted July 12, 2012 at 5:01PM
buteman, as you know IE9 is my main browser and now the glitch is fixed it still works OK.
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