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Sea Urchin
Resolved

Likes # 0

Posted July 12, 2012 at 3:36PM

Yes, same for me - it gets worse and worse.

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Sea Urchin

Likes # 1

Posted July 12, 2012 at 4:36PM

On that last post I was immediately logged out - on logging in again the the ticks are now there!!!

How exciting - you never know what's going to happen next

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Matt Egan

Likes # 0

Posted July 12, 2012 at 4:44PM

Hi Nontek what I mean is that we could choose not to update our database. It affords us nothing but extra expense. But we endeavour to adopt best practices in our handling of YOUR data.

No-one is more embarrassed than I am by the way things have gone this week, and I am sincere in my apologies for the inconvenience caused to each and every one of you. The way this has played out has been unnacceptable. Unfortunately it is a difficult task, and not one we undertake regularly. We will get things right, and in the mean time I appreciate your patience.

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Nontek

Likes # 0

Posted July 12, 2012 at 4:48PM

Matt

I know you are doing your best, my comment was just out of frustration as I personally can not do anything about it - except Be Patient.

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Matt Egan

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Posted July 12, 2012 at 5:16PM

I hear you. To be honest, I'm in same boat. All I can do is keep stressing how important it is that this all gets solved, and buy doughnuts.

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Forum Editor

Likes # 0

Posted July 12, 2012 at 11:57PM

"I personally can not do anything about it - except Be Patient."

It's a killer when there's a frustration and you're powerless. Like Matt, I'm experiencing the same problem, and in truth I have nothing to offer but a request that you bear with us a bit longer. The site is working normally as I write apart from a login issue. No excuses - here's hoping for a better day tomorrow.

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TonyV

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Posted July 13, 2012 at 12:05AM

Is there also a problem with retaining the Login information as well? At the moment on an iMAC with Lion OSX10.7.4 and Safari 5.1.7, it steadfastly refuses to accept that I am logged in and I have to do it each time I visit. I normally never have to login unless I have done something silly like removing all cookies!!

TonyV

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lotvic

Likes # 0

Posted July 13, 2012 at 1:22AM

Is there also a problem with retaining the Login information as well?

Yes, it is the same for all of us. Be patient, it must be a nightmare in the backroom - and it's Friday the Thirteenth... as FE says - buy doughnuts. (and be thankful it's not you trying to put it to rights)

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Muergo

Likes # 0

Posted July 13, 2012 at 4:06AM

I think we should consider ourselves very lucky to have such a popular FREE forum, some other technical magazines don't permit participation in discussions unless one is a paid up subscriber.

Out of all the forums I visit, mainly technical not computer, this has the highest readership and speediest resolution of problems. But nobody can beat the sheer volume of "Discuss the Archers"!! Dum di dum.

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TonyV

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Posted July 13, 2012 at 9:41AM

lotvic

I have enough problems with simple queries. I certainly wouldn't like to try and resolve problems with complicated Database issues!!

I'll wait and see what happens in the not too distant future.

Cheers

TonyV

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KRONOS the First

Likes # 0

Posted July 13, 2012 at 10:45AM

I think we should consider ourselves very lucky to have such a popular FREE forum, some other technical magazines don't permit participation in discussions unless one is a paid up subscriber.

These magazines are which? I would quite like to have a look and possible join.

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