Contact Forum Editor

Send an email to our Forum Editor:


PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Tech Helproom


It's free to register, to post a question or to start / join a discussion


 

Outlook cannot start & hidden files problem


Likes # 0

This is on a dell PC that had run out of disk space. I used EaseUS Partition Master to grab some of the "D" partition, allocated it to another letter and it's now used for photos, approx 15GB. All good.

When I open outlook I get the message "Cannot open microsoft outlook" this is a relatives PC so I can't be 100% sure it was all working ok originallly. I have tried outllook.exe /resetnavpane as well as uninstall\reinstall.

Although the account they use is shown to be an admin account, when I change the settings to show hidden files (to check location of the .pst) this has no effect. I have to boot to safe mode and use the built in Administrator account to do this. Conicidence or a sign of something more sinister?

This can't be linked to changing the disk partition can it? everything is installed locally in C:\ using default paths and the only files in D:\ look like Dell restore folders. I had read the hidden files problem was a virus but Mcafee is installed and uptodate and shows no problems and Malware anti malwarebytes also scans and shows all clear.

Apologies for the long post, any help much appreciated.

Like this post

Likes # 0

some malware can disable that. Registry edit. more info

HKEYLOCALMACHINE\SOFTWARE\Microsoft\Windows\ CurrentVersion\Explorer\Advanced\Folder\Hidden\SHOWALL

Like this post

Reply to this topic

This thread has been locked.



Send to a friend

Email this article to a friend or colleague:


PLEASE NOTE: Your name is used only to let the recipient know who sent the story. Both your name and the recipient's name and address will not be used for any other purpose.