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Cannot download/open Yahoo mail Attacments

Legslip
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Posted July 8, 2012 at 7:25PM

Pal logs onto Yahoo Mail but cannot download any attachments. Found the problem which was an AVG add-on (ScriptHelper Api Class). Have disabled this but is it completely removable? Also, is it necessary?

Just want to stop him enabling the Add On in future.

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northumbria61

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Posted July 9, 2012 at 11:53AM

You may find that script-helper is part of the new AVG Security Toolbar released in the lastest AVG 2012. You can uninstall the toolbar if you wish.

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northumbria61

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Posted July 9, 2012 at 11:54AM

Details here if you choose this route enter link description here

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Legslip

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Posted July 9, 2012 at 2:57PM

Thanks Northumbia61. Perfect solution. Don't know why it caused a problem though, but it did!

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northumbria61

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Posted July 9, 2012 at 3:20PM

I believe it is something that AVG are aware of but haven't got around to finding a fix for it yet.

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Legslip

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Posted July 9, 2012 at 3:47PM

tHANKS nORTHUMBRIA61. Hope the rain has stopped up there (if that is where you are)!

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