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CD/DVD Writer can't read any Discs

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HandyAndy5535

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Posted June 25, 2012 at 6:03PM

Hi, Would any of you wonderful people out there know what this issue may be as i have searched and searched and cannot find a solution. My mates parents H.P. Desktop P.C. suddenly stopped being able to read any discs so can't install any software or anything at all. It's running Windows XP and i have tried everything, even got them to buy a new CD/DVD Writer but when installed that and fired the P.C. up it recognises the drive no problem but yet again when i insert any CD it doesn't recognise, even when you click on the drive in Windows Explorer there is nothing on the CD's.

Anyone out there have any idea what i could do to rectify this issue as i am totally stumped now.

Your help is much appreciated.

Many Thanks

Andy

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HandyAndy5535

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Posted June 28, 2012 at 11:11AM

Well guys i've just tried another IDE Cable and that's not the problem either. What a nightmare this is, it's probably something really stupid as well but i've tried everything now :(

If anyone else has any other suggestions then it would be much appreciated, thanks

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rdave13

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Posted June 28, 2012 at 11:50AM

Possibly wade through this thread. Apologies for one post in there as it hasn't been edited out for some reason.

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lotvic

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Posted June 28, 2012 at 1:49PM

Try the MS: 'Fix problems with CD or DVD drives that can’t read or write media' utility (either direct or you can download it first - see panel on right)

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T0SH

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Posted June 28, 2012 at 4:35PM

I think I would be tempted to try out the new DVD drive on a known to be working pc ?

They way you are just now has way to many variables to call

Cheers HC

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Fruit Bat /\0/\

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Posted June 28, 2012 at 7:10PM

As you have a IDE drive have you checked the master / slave settings?

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HandyAndy5535

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Posted June 29, 2012 at 7:06PM

Yes checked these setting as well. I think i'm going to have to give up now as i doubt i'm going to get to the end of the issue. It's just a nightmare and thanks to everyone who tried to help :)

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