Hi, trying to help a friend, his printer was working fine then the other day he received an email, printed it , but now when he tries to print anything it goes in the printing queue but the printer stays silent, nothing prints, i run the troubleshooter , printed a test page , which printed fine, so i cannot work out why it wont print, everything i have checked says printer is ok , working correctly, i changed the settings for the printer to print directly to the printer , and then i managed to get a page to print, thought i had fixed it, but then when we went to print again the page we were printing froze, says not responding, , no matter where i tried to print from got the same , i took the laptop home, connected it to my printer and printed perfectly, checked my settings and they are the same as his were before i changed them, so i am going to change them back, but that takes me back to the problem of the printing going in to the queue but not printing !it is an HP deskjet 1050 J410, windows 7, any suggestions much appreciated