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Tech Helproom


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XP Laptop hangs on 'Windows XP' screen?


buel

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Hi, My 5 year old XP laptop hangs on the blue 'Windows XP' screen and does exactly the same when i try to start in safe mode, also the same in 'Last Known Good Configuration'. I do have an OEM XP CD.

Please can i have some/any tips as to what to do?

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buel

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Hi, The PC is definitely this: SCALEO P

Im not sure how to get the drivers i now need though?

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Fruit Bat /\0/\

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You still need to find what graphics card it has in in.

Take off the side panel and have a look what the card is in the big brown slot.

It will either be ATi or Nvidea

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buel

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lotvic

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Oh....

Did you download the motherboard manual? (I gave you the link for the .pdf)

Did you read the manual and look at the diagrams?

I suggest you do, before you touch anything else.....

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Terry Brown

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I assume you are currenly using wireless.

Go to your local charity shop and the chances are they will have an Ethernet cable in the odd box for about 50p, else try your local £ shop and get one there.

OR can you get into the Control Panel

If you can go to set up network and follow it through. It should find the connections to your wireless connection.

Terry

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Fruit Bat /\0/\

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Terry Brown

???? not sure what your post has to do with VGA graphics drivers:0)

buel

i think you may have to remove it to get a good look at it.

With PC switched off - touch a radiator to earth yourself of anystatic before you start.

disconnect the Video cable to the monitor off the card

unscrew the screw holding the card in place at the rear of the machine

wiggle the board out of its slot and see if you can see a makers name or number.

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buel

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disconnect the Video cable to the monitor off the card

Im so sorry but im not 100% sure what this is?

Is the fact that 'ASUS square box' loose a problem?

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lotvic

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The 'ASUS square box' is the Northbridge Chipset Cooler. You seem to have pushed it to one side with gay abandonment... looks to me as if you will need to renew the thermal paste.

"disconnect the Video cable to the monitor off the card" = that cable that goes from the monitor and plugs into the Video/Graphics card at the rear of pc tower. Therefore whatever that cable plugs into on the tower is the Graphics card ATI or Nvida etc

I thought you'd been sorting pcs out for a couple of years? Is this the first time you have been inside a pc tower? (meaning previous were laptops and software problems)

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buel

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Lotvic, i downloaded it and have got the 'Motherboard layout' open.

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buel

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You seem to have pushed it to one side with gay abandonment. Not at all, it 'flapped' from side to side.

This is the first time i have ever had to go 'inside' a PC, yes. I have never ever claimed to be any good at this, i know just barely enough to help friends with their slow laptops...that's it, so this is a leap into the unknown for me.

However, im going to do what you said. Thank you for this!!

Give me 5 minutes....

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