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Tech Helproom


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XP Laptop hangs on 'Windows XP' screen?


buel

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Hi, My 5 year old XP laptop hangs on the blue 'Windows XP' screen and does exactly the same when i try to start in safe mode, also the same in 'Last Known Good Configuration'. I do have an OEM XP CD.

Please can i have some/any tips as to what to do?

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Fruit Bat /\0/\

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I typed copy c:\windows\repair\system copy (1 file copied)

That's probably good enough the defective system file has now been replaced

put the drive back in the machine and see if it will reboot normally.

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buel

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Hi. I did the above whilst the hd was in the pc using the XP CD.

Tried booting up and no luck again. Im really determined to fix this and i appreciate your help.

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Fruit Bat /\0/\

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What symptoms / error messages now?

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buel

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Ok, No matter what option i choose from Safe Mode, Safe Mode with networking etc, i always get:

Windows XP could not start because the following file is missing or corrupt: \WINDOWS\SYSTEM32\CONFIG\SYSTEM

You can attempt to repair this file by starting windows setup using the original setup CD-Rom

Please may i ask what action i can now take?

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Fruit Bat /\0/\

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That's the same as you had before by copying the system file from the repir folder it should have sorted it.

I can only assume the file in the repair folder is also corrupt.

Next, do the repair install but as you seem to be having lots of problems...

If you have ALL the important stuff copied off the machine I would now be tempted to reinstall windows from scratch making sure you format the drive during the setup procedure.

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buel

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Just an idea from a very niave pc user-

Being as 'repair' is not an option, i dont suppose there is a way that i can reduce the sice of the C drive and create another partition and put XP on there so my friend could transfer all the files he needs from the C Drive to the new partition (D drive, i assume?). Just a thought....in case there are no other options available?

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buel

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I would do the repair install if the option of repair was available but i dont get that option, im afraid.

Just a question- If i wanted to complete a fresh install, would i still be able to use the 'windows\system32\WPA.DBL and WPA.BAK' files to bypass the product code potential problem?

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Fruit Bat /\0/\

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Yes

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buel

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Just an idea from a very niave pc user-

Being as 'repair' is not an option, i dont suppose there is a way that i can reduce the sice of the C drive and create another partition and put XP on there so my friend could transfer all the files he needs from the C Drive to the new partition (D drive, i assume?). Just a thought....in case there are no other options available?

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Fruit Bat /\0/\

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If you have it plugged into another machine you can copy the drive to a folder on that machine. if the machine has vista or windows 7 disk management can partition the drive and you can copy everything back to the second partition and format the first.

XP needs to install boot files to the first partition (root) on a drive for a novice having a system on D instead of C can be confusing.

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