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XP Laptop hangs on 'Windows XP' screen?

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buel

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Posted June 12, 2012 at 10:17PM

Hi, My 5 year old XP laptop hangs on the blue 'Windows XP' screen and does exactly the same when i try to start in safe mode, also the same in 'Last Known Good Configuration'. I do have an OEM XP CD.

Please can i have some/any tips as to what to do?

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buel

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Posted August 29, 2012 at 1:03PM

Ok, apologies- the audio is working now (even though i have no icon in the taskbar). I see that the video controller drivers are not installed but there are no specific drivers for these in the fujitsu site? When i locate to the chipset drivers it wont accept them?

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Fruit Bat /\0/\

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Posted August 29, 2012 at 1:30PM

On the setup information files - try - right click - select install

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buel

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Posted August 29, 2012 at 1:53PM

Hi Fruit bat, there are no set up files in the downloaded folder?

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Fruit Bat /\0/\

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Posted August 29, 2012 at 2:22PM

setup information files the ones that look like notepads

HDA HA01 etc.

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buel

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Posted August 29, 2012 at 2:38PM

Hi, There are about 12 of them, although none that are HD.., they are all W... When i choose install, it seems to refresh the screen and all the files remain.

The device manager still has yellow exclamation marks to 'Video controller'?

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buel

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Posted August 29, 2012 at 3:35PM

The thing is, i dont see any specific drivers for video controllers on the Fujitsu site for this pc? However, the pc plays you tube video and audio, do the missing drivers have to be addressed?

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Fruit Bat /\0/\

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Posted August 29, 2012 at 4:14PM

VGA driver for that motherboard here click on VGA then select global

It will download a zip file double click the zip file to open it then click file - extract all

when it shows the the extracted files click on setup to install the drivers

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buel

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Posted August 29, 2012 at 4:35PM

Hi Fruit bat/hero,

Ok, i ran the set up and got this message: 'The INF file does not contain information for this system's hardware. Setup will now exit'.

This is like a joke isn't it? :0(

Please could i ask you to stop tearing your hair out for a second and ask what i can do now, if that is ok please?

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buel

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Posted August 29, 2012 at 4:37PM

Ps- the folder does say 'WIN2K_XP', that is ok?

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Fruit Bat /\0/\

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Posted August 29, 2012 at 5:34PM

delete the folder if its not right for your machine.

Run SIW look under Hardware - Video

tell us what the video adaptor is?

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