We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
Contact Forum Editor

Send an email to our Forum Editor:


PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Tech Helproom


It's free to register, to post a question or to start / join a discussion


 

Cant find DVD player driver


triflesterms

Likes # 0

Hi

There seems to be problem with the registry file for the driver, i've tried uninstalling the driver and letting windows search for a new driver.

though it just says there was a problem installing & it just dont install, i get the following mesaage.Hardware and Devices Publisher details

Issues found CD-ROM Drive has a driver problemCD-ROM Drive has a driver problem There is a problem with the driver for CD-ROM Drive. The driver needs to be reinstalled. Not fixed
Reinstall device driver Completed

Hardware changes might not have been detectedHardware changes might not have been detected Detected
Scan for recent hardware changes Completed

Potential issues that were checked Windows Update configured to never install driversWindows Update configured to never install drivers Driver updates aren't automatically installed when detected by Windows Update. Issue not present

Issues found Detection details

5 CD-ROM Drive has a driver problem Not fixed

There is a problem with the driver for CD-ROM Drive. The driver needs to be reinstalled. Device information Name: CD-ROM Drive ID: IDE\CDROMTSSTCORPCDDVDWTS-L633C____TF20__\4&23227294&0&0.1.0 Error code: 19

Reinstall device driver Completed

There is a problem with the driver for CD-ROM Drive. Reinstalling the driver might fix this problem.

I've tried the toshiba site but the only dvd driver available is for the 32bit version, i have a good through the download section & the rest of the site and i just keep hitting brick walls.

I'm using windows 7 64bit

My laptop is a Toshiba notebook satellite c660-180c

Please help

Cheers Steve

Like this post
Fruit Bat /\0/\

Likes # 0

W7 will not let you install an unsigned driver

There is an option to allow unsigned drivers to be installed.

This is in the last tab page under advanced settings for your current Windows 7 64-bit boot option.

then Use device manager to install the driver.

Like this post
triflesterms

Likes # 0

Thanks for replying, please can you tell me how i can navigate to Windows 7 64-bit boot option.

Cheers Steve

Like this post
Fruit Bat /\0/\

Likes # 0

See here N0.3

Like this post

Reply to this topic

This thread has been locked.



IDG UK Sites

Best Christmas 2014 UK tech deals, Boxing Day 2014 UK tech deals & January sales 2015 UK tech...

IDG UK Sites

LED vs Halogen: Why now could be the right time to invest in LED bulbs

IDG UK Sites

Christmas' best ads: See great festive spots studios have created to promote themselves and clients

IDG UK Sites

Stop running out of cellular data on your iPhone, see which apps use the most data