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Tech Helproom


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Homeplug issue. Used to work now don't?


Picklefactory
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Evening folks. I have a set of homeplugs (Or powerline adapters to some) that I bought from Ebuyer a few years ago. At that time, I had a Netgear router, I got the adapters, simply plugged 'em in, and hey presto easiest network ever created, worked a treat. BUT..... poor old Netgear popped it's clogs after about a year or so, I replaced it with a Buffalo Air Station which worked well as a router but instantly scuppered the homeplugs for some reason that I could never fathom, so just gave up on them really. The Buffalo also scuppered my home wireless network too, internet was OK on laptops, phones etc but file/printer access from laptop also went belly up. Never managed to sort that either. Next BUT..... I've just had my shiny new Virgin SuperHub installed ready for my free £4 extra/mth speed upgrade(We'll see just how super that is, I suppose), so I've removed the Buffalo, re-set everything up for the new router and happy days, wireless file sharing network has reappeared with no settings changed at all on laptop, just the new router. I also have printer working through wireless network too, so all is looking good apart from the poor old homeplugs that are still failing to respond.

I have some software that was an optional install (They worked fine without it) called Power Packet, which showed what speeds were being achieved by each homeplug, but that now shows NO adapters as being visible at all.

Any ideas or experience to share at all?

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Picklefactory

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Nontek I know what you mean, maybe the brand they have are somewhat different. I've just crawled over mine to make sure I'm not missing anything and there is definitely no reset button or pin hole anywhere and nothing in the software to reset. this is why I'm confused as, like yourself, I found there was absolutely no set up involved when I first installed them, just plug and play.... literally.

I checked out info from one of the links from your Google search, and checking in the Super hub device connections, they do not appear, although the light on the super hub on the ethernet port for the adapter is lit, indicating some sort of recognised connection. If I unplug the adapter from the wall, that light goes out.

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rdave13

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Oh well..I told you I knew nowt about them, possibly the hub is not recognising them?

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Proclaimer

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you may need to update the homeplug firmware. I had to do that when I added an extra plug to my network.

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Picklefactory

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Proclaimer How did you manage that? the Power Packet software included has no option for firmware update and I don't understand how the firmware can affect them, as there is no software required for them to work at all? the Power Packet software I have is purely optional as an install and just seems to be a sort of monitor, really...... I think?

I don't even have a manufacturer stated on the adapters, they were Ebuyer own brand items, so don't know where to look for firmware, or how to install it.

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Picklefactory

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Getting somewhere.

I just remembered I had a two pairs and only ever used three. I just rummaged out the odd spare, which is unused, plugged that one into the router and I'm up and running again. Maybe my adapter is past it's sell by date and just gone orf?

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Nontek

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All's well that ends well then - Thanks for your feedback!

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rdave13

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Glad you're sorted but looks as the main home plug (un-used one) was at default. Looking at google have a look through, Hope the link works.

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Nontek

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Picklefactory

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Thanks both. I've left it overnight and all running fine, so issue definitely resolved.

rdave13

Thanks for that info, but mine are similar to nonteks in that there is no reset option either via a physical means on the units or by way of the software provided, I'm afraid. These are the ones I have

Extra Value

The software (And possibly manufacturer) is from Intellon and can't find much there either, but all seems happy now anyway.

Thanks again folks

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