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Tech Helproom


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Teamviewer. remote access...I need a user guide how to access a friends laptop


julius44

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Good morning to you all. I need some help advice please asap. I have the teamviewer remote access software installed on my desktop, and I need to access a friends laptop as well how do i do this please?? The laptop has problems and she wants me to look at it,.....ive told her I may be able to remotely access it for her and she's ok with this..so what does she need to do pls?? I need step by step tutorial asap..many thanks.

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Zak

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KRONOS the First

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Watch video here,Team viewer,click on Remote Control.

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onthelimit1

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It's a very useful bit of software. You have to be a bit patient sometimes, as mouse clicks etc are much slower when you have remote control.

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Simsy

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Something that hasn't been mentioned so far is that she has to have teamviewer installed as well!

With apologies if that's already the case.

An alternative, that I think is slightly easier from the helpee's perspective is Crossloop.

www.crossloop.com

Again, this will be need to be installed on both PCs.

Regards,

Simsy

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Simsy

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whoops... got the hyperlink wrong

Crossloop

Regards,

Simsy

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