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Chrome forgets passwords and logins

robinhawkins@btinternet.com

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Posted May 25, 2012 at 3:44PM

Has Chrome lost its way? My copy (with Windows 7) does not now remember passwords and log ins, at least not as well as it used to. I'm considering switching back to Firefox. Has anyone any comments please?

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Woolwell

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Posted May 25, 2012 at 5:06PM

Are you clearing cookies?

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robinhawkins@btinternet.com

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Posted May 25, 2012 at 7:33PM

Yes Woolwell (and hello again). Under Tools/Clear Browsing Data I have NOT ticked "clear saved passwords" or "clear Autofill data". The other four items ARE ticked; have I got the wrong settings?

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rdave13

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Posted May 25, 2012 at 7:37PM

I don't know if Ccleaner supports Chrome but do you run that?

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Woolwell

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Posted May 25, 2012 at 8:06PM

Cookies are often used for log ins and as you are clearing them then the log in data is removed.

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Woolwell

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Posted May 25, 2012 at 8:07PM

ps This is one of the snags with clearing all cookies.

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robinhawkins@btinternet.com

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Posted May 26, 2012 at 11:48PM

Thanks everyone; I'm keeping my cookies and I'll see how I get on.

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robinhawkins@btinternet.com

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Posted May 29, 2012 at 11:54PM

Comment from my bank (Nationwide) when I asked them about this problem they said don't use bookmarks to access their website but type in their URL afresh each time... Not yet sure if that helps

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