Thankyou woolwell looked at that thread you gave to me tried two of the suggestions the only thing I could not find was anywhere on the modems setup to alter the parameters that the modem supports

Thanks will keep on trying

Thanks Woolwell found those settings B, BG, BGN, N, tried them all no difference my next problem, I wanted to get intouch with Arnova by email and one of the things they want to know is the firmware No. it's supposed to be under settings but I can't find it if anybody has this model and knows where it's located please help

Thankyou

They do tell you how to find it ((it is found in the system or firmware section of the setup or settings screen)) but I am still at a loss, the only setup you do is date time etc and nothing like that under settings that's why i'm hopeful someone else may have that model