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Can't set my User Picture. Windows 7

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Tycho

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Posted May 18, 2012 at 7:50PM

When I try to put one of my photos in my user account, clicking on "Browse for more pictures does not open the expected explorer window so I can't choose one of my own photos.

Any thoughts?

Nick

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Tycho

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Posted May 22, 2012 at 8:45PM

All user files are backed up.

Incidentally before we go on. I have just tried the repair disc. this is how it behaved:

  1. "Windows is loading files"
  2. White bar tracks across the screen twice. Once quickly and then slowly.
  3. Eventually goes onto the blue welcome back ground (no "Welcome" though!)
  4. This screen hangs for about 2 mins then a box appears with:

Error: ox4001100200001012

It's looking a bit desperate!

Now to answer the questions:

Computer: Dell Inspiron N5010

Just a thought. I will be back in a couple of mins. thre are just one or two files that I need to back up. Out comes AJC Dirs.

Nick

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Tycho

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Posted May 22, 2012 at 8:50PM

Right.

Done that.

What's next?

Nick

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rdave13

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Posted May 22, 2012 at 8:54PM

Make a note of your Windows key, should be stuck on the case somewhere, and you can download and burn to disc your specific Win 7 iso so you can use to repair/re-install if all goes belly-up. Just as a precaution, LINK

Something has gone wrong when you've changed the paths of your various documents folders to the second partition I think. Not worth it as you can always create new folders and always browse to the new folders and set as default.

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rdave13

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Posted May 22, 2012 at 9:00PM

Backing-up on the same drive again? You need three backups. Drive, flash drive and optical discs, or three HDDs (external) or a variation. Backing-up on a partition of your local drive is a no-no in my humble opinion.

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Tycho

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Posted May 22, 2012 at 9:04PM

All my backups are done onto an external HD and thence to the other Laptop.

Can't find the Windows key anywhere.

Sorry I need to get on with something else. I will get back to you tomorrow.

Nick

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Woolwell

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Posted May 22, 2012 at 9:10PM

Refurbished Dell - refurbished by who? No Windows key?

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rdave13

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Posted May 22, 2012 at 9:18PM

Woolwell, my thoughts also.

Tycho, usually on Dell it's tapping F8 on boot-up to get to the repair option. Restoring to factory settings is destructive and you lose everything installed as it is as newly bought.

Buying a refurb PC and no key on case isn't good. Before we jump to conclusions, however, look underneath the case.

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Woolwell

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Posted May 22, 2012 at 10:10PM

Just realised it's a laptop. Key should be underneath (on bottom).

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Tycho

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Posted May 23, 2012 at 8:21AM

Very frustrating!

I can see a panel on the bottom of the laptop where it appears that a label has been pealed off. Perhaps that's where the key was printed.

I haven't had a reply email from the suppliers after three days of enquiry. Nick

Phone call next.

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Woolwell

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Posted May 23, 2012 at 10:30AM

There should be a label on the bottom. I hope that you get a satisfactory answer from your phone call. Did they provide a warranty?

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