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Tech Helproom


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windows 7 problem


D@z©

Likes # 0

Have you got important docs etc backed up? You may have no choice but to reinstall Windows and use a better AV than Norton!

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Woolwell

Likes # 0

Actually the latest version of Norton is quite good.

Is this thread relevant Computer locked?

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woody

Likes # 1

Have you removed the program you downloaded?

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lotvic

Likes # 0

A few more details are needed, what program? what does it say on the screen?

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Woolwell

Likes # 0

BTW bad idea to use an e-mail address as your username.

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buteman

Likes # 0

Go into safe mode with networking and download this and run it.

http://www.surfright.nl/en

See if that helps.

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buteman

Likes # 0

I should have added if it finds any nasties you will have to activate it then it is free to use for 30 days.

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lotvic

Likes # 0

Are you by any chance running two antivirus programs on your pc?

What other antivirus program (besides Norton) and security programs have you got installed?

Note: if you run two antivirus programs in real time they will conflict with each other and cause the symptoms that you have.

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lotvic

Likes # 0

and as previously suggested, advise you to change your username. Not a good idea to use your email address.

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