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PC Only runs in Safe Mode

buckeye

Likes # 0

Posted May 13, 2012 at 9:06PM

My daughter has an HP Pavilion Slimline desktop...OS Vista..today on startup all she got was a black screen..she has tried windows repair & system restore.. no joy. Any help anyone ??

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buteman

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Posted May 13, 2012 at 9:53PM

Maybe graphics driver needing updating.Try device manager to see if it finds any faults.

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Fruit Bat /\0/\

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Posted May 13, 2012 at 10:10PM

if graphics card fitted try a remove aand refit as may have worked loose in slot

also try cable connections

is power reaching monitor?

tried another monitor or TV?

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buckeye

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Posted May 13, 2012 at 10:28PM

Yes.. monitor ok....will look at device manager when I give her a visit tomorrow.

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lotvic

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Posted May 14, 2012 at 1:34PM

Am a bit puzzled how you are able to try the solutions (apart from Fruit Bat /\0/\'s) if all you have is black screen...?

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lotvic

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Posted May 14, 2012 at 1:36PM

Scrub that - I should have read the title better - works in Safe Mode

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Fruit Bat /\0/\

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Posted May 14, 2012 at 2:39PM

Ok didn't read correctly myself either.

If its OK in safe mode and no go in normal then its the graphics driver that is at fault.

Drivers are here

download to another PC and put on memory stick

In safe mode uninstall the driver for the graphics

reboot into normal mode

windows should find new hardware and reinstall the driver

if screen again goes blank the rebbot to safemode uninstall

reboot this time do not let windows install the driver directly but point it toward the driver on the memory stick and install from there.

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buckeye

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Posted May 17, 2012 at 10:30AM

Fruit Bat

It,s Working..You're a genius.

Many Many Thanks

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buckeye

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Posted May 20, 2012 at 9:29PM

It's gone again..

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Fruit Bat /\0/\

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Posted May 21, 2012 at 12:49PM

think you may need to boot to safe mode and run the disk checking tool from disk management.

then reinstall the driver.

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