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Tech Helproom


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PC Only runs in Safe Mode


buckeye

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My daughter has an HP Pavilion Slimline desktop...OS Vista..today on startup all she got was a black screen..she has tried windows repair & system restore.. no joy. Any help anyone ??

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buteman

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Maybe graphics driver needing updating.Try device manager to see if it finds any faults.

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Fruit Bat /\0/\

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if graphics card fitted try a remove aand refit as may have worked loose in slot

also try cable connections

is power reaching monitor?

tried another monitor or TV?

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buckeye

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Yes.. monitor ok....will look at device manager when I give her a visit tomorrow.

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lotvic

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Am a bit puzzled how you are able to try the solutions (apart from Fruit Bat /\0/\'s) if all you have is black screen...?

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lotvic

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Scrub that - I should have read the title better - works in Safe Mode

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Fruit Bat /\0/\

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Ok didn't read correctly myself either.

If its OK in safe mode and no go in normal then its the graphics driver that is at fault.

Drivers are here

download to another PC and put on memory stick

In safe mode uninstall the driver for the graphics

reboot into normal mode

windows should find new hardware and reinstall the driver

if screen again goes blank the rebbot to safemode uninstall

reboot this time do not let windows install the driver directly but point it toward the driver on the memory stick and install from there.

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buckeye

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Fruit Bat

It,s Working..You're a genius.

Many Many Thanks

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buckeye

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It's gone again..

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Fruit Bat /\0/\

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think you may need to boot to safe mode and run the disk checking tool from disk management.

then reinstall the driver.

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