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Genuine or not???

tilly 2
Resolved

Likes # 0

Posted May 1, 2012 at 3:34PM

Can anyone please tell me if people who call on the phone saying they are from Windows and claim centres in India and Uk and quoting my address. Saying they have received fault reports from my computer and want to help. Could this be a scam?

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sharpamat

Likes # 1

Posted May 1, 2012 at 3:37PM

The simple answer Yes

Microsoft does not contact users and in many cases do not even have your home address or phone number

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Jollyjohn

Likes # 1

Posted May 1, 2012 at 3:37PM

Yes definitely a scam. Tell them you use Linux and see how quick they hang up!

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Woolwell

Likes # 1

Posted May 1, 2012 at 3:37PM

It is definitely a scam. Numerous threads about this and items on the web and in the press. I hope that you did not let them get access to your system.

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tilly 2

Likes # 0

Posted May 1, 2012 at 3:59PM

Thank you ALL. No I did not let them get access. He ended up saying you don't like me because I'm Indian, which of course I had never said, He was annoyed because I would not accommodate his request. But its unnerving when they give out your address, but I guess they cannot get into my computer unless I let them.

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lotvic

Likes # 1

Posted May 1, 2012 at 5:48PM

Just do a google search for: microsoft telephone scam

The scammers don't even know if you have a computer - they just guess and use clever questioning. As long as you only talk on the phone (don't go on pc and download the Remote Control Software they want you to) they can't trace your computer at all.

They get the Phone No: Names and Addresses from telephone directories and online information.

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tilly 2

Likes # 0

Posted May 1, 2012 at 6:06PM

Thank you very much lotvic. I am grateful for your advice.

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morddwyd

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Posted May 1, 2012 at 8:13PM

Just say "What computer?"

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Andsome

Likes # 1

Posted May 2, 2012 at 10:34AM

Just put the phone down and leave the line open, and let them pay for several minutes.

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