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ink scatter on drum


chippy+

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hi would updated firmware stop ink scatter on my prined sheet i have a brother DCP9055CND AIO THE CATRIDGE HAS BEEN CHANGED BUT STILL GET THE SME RESULT

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spuds

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I believe this model is a laser printer, and when my Samsung did this, it was a case of shaking the cartridge a little.

But you say a new cartridge/toner as just been installed, then it could well be something more serious. I would suggest that you contact Brother for advice, especially if its still under warranty. If its a 'compatible' toner, then contact the supplier.

Regarding updating firmware, then there is no real harm in trying this out.

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Lazarus The 2nd

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Have you read this,

Toner scatter or toner stain Click here

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