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Windows Live Mail - "A Problem has Occurred....."

Wirksrail

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Posted April 17, 2012 at 5:25PM

I am running Windows Live Mail and Windows 7; and belong to a Newsgroup.Frequently, after reading a number of messages on the Newsgroup I get a message stating "A problem has occurred while trying to open this message. A problem has occurred. Please Try again." Needless to say when I try again I get the same message. Advice please.

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northumbria61

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Posted April 17, 2012 at 9:26PM

It appears that you have a message/messages stuck in All News.

Possible solution - If you are confident at editing the Registry.

I would suggest rebuilding your Quick views by deleting (with WLMail closed) the registry value SearchFolderVersion at HKCU\Software\Microsoft\Windows Live Mail.

It looks like there's some discrepancy between messages the MessageStore thinks you have and the ones you actually have. Restarting WLMail will take a little longer while the Quick view database is rebuilt.

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Wirksrail

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Posted April 18, 2012 at 7:21PM

Northumbria61 - thanks for your reply. I am not confident about editing the Registry, but I know a man who is, so I shall have words with him. Thanks again.

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