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No sound

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pcbobby

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Posted April 14, 2012 at 11:58AM

I installed XP Professional SP3 on my daughter’s desktop PC. Unfortunately, in my haste I did think about audio sound issues.

The device manager is showing ‘Other devices’ with a yellow ? I have tried ‘Update drivers’ to no avail. I downloaded Realtek AC97, still no joy.

I am not even a novice when it comes to ‘sound’ problems. I would appreciate any advice to resolve the problem. Thank you.

The OS. XP Pro SP3 CPU. AMD Sempron MOBO. ECS M863 Chipset. 741GX

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Fruit Bat /\0/\

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Posted April 14, 2012 at 4:48PM

In device manager

View - show Hidden devices

Uninstall all devices shown as hidden (light grey)

reboot the machine and see if windows will find new hardware and reinstall the driver

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rdave13

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Posted April 14, 2012 at 4:52PM

Have a look here, select the download tab then sound.

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pcbobby

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Posted April 14, 2012 at 4:59PM

Fruit Bat.

No devices hidden.

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pcbobby

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Posted April 14, 2012 at 5:03PM

Hi Rdave 13. Thank you. I tried this site earlier. No change.

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rdave13

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Posted April 14, 2012 at 5:41PM

According to this, it should be *Realtek ALC655 6-Channel audio CODEC Compliant with AC'97 2.3 specification*. This takes me to here and the middle one. There's an UK download link NO.2 on the right.

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rdave13

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Posted April 14, 2012 at 5:48PM

I still can't find the 2.3 version for downloading.

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rdave13

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Posted April 14, 2012 at 5:52PM

This one? link

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pcbobby

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Posted April 14, 2012 at 7:20PM

Thank you Rdave13. I ahve book marked your link, will try it tomorrrow afternoon Thank you.

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pcbobby

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Posted April 15, 2012 at 2:29PM

Could be my lack of PC expertise. But I have tried all links, still no sound. Still got:In Device manager as follows Yellow ? mark next to PCI Modem Yellow ! mark next to Realtek AC97 audio.

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rdave13

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Posted April 15, 2012 at 5:21PM

I don't usually recommend driver update programs but in this case have a look at Driver Max.

I've used it successfully years ago to get drivers for an old XP machine. It works on a two way basis, it searches for drivers for your machine but also will upload any useful drivers you already have. I can't remember what the upload manager is called but you can uninstall DM and the manager OK. Well you could then so I think it will be still the same. If you use the free account I think you can only download two drivers a day. Read all the help info so you know how to operate it and how to disable some of it if needed.

Study the help files.

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