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Laptop appears to have stopped whilst installing updates


Barmoor's Kid Sister
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When I went to turn computer off last night it went into installing updates - it has got to 5 of 8 and has not progressed since last night - it wont let me power down - any suggestions welcome

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onthelimit1

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You can power off by holding down the power button. try rebooting afterwards and see what happens then.

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buteman

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If it is set to close down when you close the lid do that.If not looks like you will have to hold the start button down till it switches off.

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Barmoor's Kid Sister

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The Laptop will not power down no matter how long I hold the start button down - I have now disconnected power and am waiting for battery to run down Any other ideas welcome

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onthelimit1

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Just remove the battery, then replace it.

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iscanut2

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Are you holding down the start button on the laptop rather than the Windows start icon ? May be a silly question but might be the case !

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Barmoor's Kid Sister

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Complete Power down and as it resumed windows turned it off using laptop start button - did that three times and it eventually started windows correctly, i then restarted and it completed all updates within 3 mins. Thankyou all for your support today

Barmoor's Kid Sister

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