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Tech Helproom


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run time error XP pro


johnnyrocker

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this morning i get an ongoing message from allegedly microsoft saying i have a runtime error, it was alright when i closed last night , have run a full mbam sweep which found nothing any ideas? Xp pro sp3 etc

johnny

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northumbria61

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Simplest solution might be to just run System Restore to a prior backup restore point (i.e., prior to the time this happened), assuming this is not a hardware issue.

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johnnyrocker

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tried system restore and unfortunately no change, an AVG scan in safe mode found nothing?

johnny

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Terry Brown

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Try running (from run) chkdsk /f

This will run a check of your hard drive and fix any errors it finds.

You may need your XP CD

Terry

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lotvic

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Were there any clues/messages/error numbers, as to which software program was causing the error?

Did you try: close the pc down, unplug from mains, hold power button in for 30secs (to clear volatile memory and discharge any remaining power), then plug back in and boot up.

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johnnyrocker

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the only clue given was internet explorer "unauthorised shutdown", tried sfc scan and it said file in use and offered to scan on next boot which i accepted. will try lotvics ideas now and thank you

johnny

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johnnyrocker

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i would add that firefox has no problem. the error message was abnormal shutdown and not as i said "unauthorised"

johnny

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rdave13

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Do you have Google Toolbar installed? Try uninstalling it if you have, to see if the error still occurs.

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johnnyrocker

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i dont have google toolbar installed

johnny

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johnnyrocker

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additionally i uninstalled and reinstalled explorer with no effects and these messages are doing my head in

johnny

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lotvic

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It might be one of the addons conflicting or messed up

Do you still get the message if you start IE in No Add-ons mode?

Start | All Programs | Accessories | System Tools | Internet Explorer (No add-ons)

Also have you cleared History and emptied the Temp folder and the Temp Internet Folder?

Start | Run | %Temp% | press OK (opens Windows Explorer at the Temp Folder so you can see the files)

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