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iplayer not working in firefox


howard64
Resolved

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over the last couple of weeks the bbc iplayer radio has stopped working. The page opens when I click on the prog I want to listen to but it says done and it does not play. If I use IE9 it works fine but I prefer firefox. It does not seem to matter whether I use the old ff 3.6 or the latest version. It also makes no difference if I am using W7 32bit or 64bit. Are there any suggestions as to what to try?

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rdave13

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An ad-blocker update maybe?

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howard64

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thanks rdave13 I have uninstalled Ad block and restarted but it made no difference

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rdave13

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I'm running FF now, V 11, and iplayer radio working OK. Try clearing your cache, link,

You could also check your Flash version, here.

Mine shows version 11.2.202.228 for Windows 7 (64-bit).

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howard64

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Thanks again - I have the same flash version as you on w7 64bit - I have cleared the cache but it is still the same.

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rdave13

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Does the video and sound work on the TV side of iplayer?

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howard64

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nothing is now working on iplayer - not listen live or any of the progs. Does anyone have any clue as to what to try next?

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Earthsea

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I had flash player plugin problems with Firefox a few days ago, after a silent skin update. Spent hours trying to fix it, without success, so I'm trying Google Chrome now and loving it. It imports Firefox bookmarks and settings without any hassle, so you might like to take this option.

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rdave13

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Try downloading your version of Flash player non-IE and save to desktop, link. Close Fire Fox and install Flash from the download. There is the 32 and 64 bit versions. I'd ignore the beta.

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howard64

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I uninstalled all adobe then downloaded the latest version - closed firefox and installed adobe - I then started firefox and it still does not work. Any further Ideas?

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howard64

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I can now get it to work using IE9 so that is what I am using

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