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Problems setting up printer wirelessly


guyshahar

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Hello

I have just bought a Panasonic KX-MB2000 printer, and am trying to set it up so that I can use it wirelessly by connecting it to my router.

I plugged the USB end of the printer cable into my wireless router, and then went to my PC to add the printer from there, thinking that it would be detectable, but I could not find it.

The "Add New Printer" Wizard had 2 options - connect a new network printer, and connect a local printer attached to the computer. Neither accurately describes my situation. I do not have any sort of Network (where computers can share each others files and so on - and would not know how to start one up), I just want to be able to use the printer from one of my laptops or my phone without having it physically plugged into whichever machine I want to print from.

I tried the install network printer option, but when the wizard browses for a printer, it does not find anything. In the "Shared Printers" box, one item appears - "Microsoft Windows Network", but when I select it nothing happens.

I then tried the local printer option, but the machine was not listed in the menu that appeared. I could have put the disk straight into the machine and installed that way, but I thought that the PC should detect the printer before I do that, and I had no indication that it had.

I went to My Network Places and got a list of connections (no idea what most of them were, but they were all still there when I switched off the printer, so I guess none of them is the printer).

Am I missing something here, or doing something very stupid. I would have thought that it was relatively easy to set up a printer connected to a router. Am I overlooking something obvious?

Thanks for any help....

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guyshahar

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Thanks Difarn

OK - so I have deleted all reference to the printer from my laptop (i.e. chosen "delete this printer" from Printers and Faxes) then restarted my router (for good measure) and then re-connected the printer via ethernet to the router, and switched it on.

Then I went to Add Printer - chose Add a Network Printer, and then Browse for Printer (the other options were to provide a name/path or URL for the printer, which I do not have).

After a short time "searching for printers" it comes up with "Windows Network" only. (you can see the box that comes up - here)Nothing happens when I double click on this, and when I click "Next", it tells me that "You need to specify a valid printer name".

Sorry that this is proving complicated, and I hope you can help me to sort this out....

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difarn

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You need to put in the name (model) of the printer in the box where it says "Printer".

The IP address of the printer should be somewhere on the printer - perhaps on the bottom.

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guyshahar

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Well, we seem to be getting a little closer. I found the printer's IP address from the printer, and this allowed me to access a load of other information by typing the IP address into my browser (see this screenshot as an example.

However, the laptop still doesn't recognise the name of the printer. I have tried various versions of the printer model number, and also the name that the screenshot above advised me of, but none of them are recognised. This screenshot shows what happens when I try.

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difarn

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Can I just check that the printer is not connected to the PC.

Try disconnecting the ethernet cable from the router, switching the printer off, connecting the printer ethernet cable back to the router and switching the printer on again. The router should then talk to the printer and show up in network places. You should then be able to go ahead with the "formalities" - printers and faxes - add a printer - add network printer etc.

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difarn

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Just tracked down the operating instructions for your printer - here

If you are still having problems perhaps you could try to set it up manually by following the instructions on page 23 where you enter in the relevant details that you have find out from your printer browser - as per the screenshot - IP address etc.

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guyshahar

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Yes, the printer is connected via ethernet to the router. The laptop is connected wirelessly.

I have done as you suggested, and the Printer continues to show the IP address of 192.168.1.71. However, I do not find it in "My Network Places". In fact, there is virtually nothing in there - just "My Websites on MSN" (that I have no knowledge of and which does not even open...)

I have also gone into my firewall, where the settings were set pretty high, and reduced them, following some instructions to open certain ports to allow network printing. This has resulted in 2 new networks being discovered by the "Add Printer" wizard (see this screenshot). But still, unless I type in the name of a printer that has already been installed and shows up on the list of Printers and Faxes that already exists, it does not let me go any farther when I click "OK".

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guyshahar

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I also just had a go at connecting by entering the url of the IP address, but this also didn't work, as this screenshot shows.

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difarn

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This is proving to be quite a challenge for some reason.

The screenshot shows your home and workgroup but there is no printer in either.

Could try plugging the printer in to the laptop now and letting it find the driver then going through the add printer wizard again. Hopefully when you get the first screenshot with the home and workgroup then the printer will show up in one of them. Incidentally have you tried varying the name of the printer? When you have installed the printer onto your laptop make an exact note of how it is labelled.

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difarn

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Just as an afterthought, when you went into the printer browser, as per your screenshot, did you click on submit?

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guyshahar

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I hadn't, but I have just done it, and it has not changed anything.

I have just looked through the printer manual - and found the following setup instructions. I had tried following them earlier, but it hadn't worked, and I am not sure I really understand them (especially the bit about DHCP). I am pasting them below (sorry that the formatting is not too hot). Would this make any difference as to how I should set up the machine?

2.10 Configuring the unit to access the LAN (KX-MB2000/ KX-MB2010/KX-MB2030 only)

You can print documents, scan documents, receive faxes or send faxes (KX-MB2030 only) using a computer connected to the LAN. To enable these features, you need to set the IP address, subnet mask, and default gateway in the unit.

Important: R Consult your network administrator when setting the IP address, subnet mask, and default gateway.

2.10.1 Setting up automatically with a DHCP server Your situation: – When only one unit is connected to the LAN. If your network administrator manages the network with a DHCP (Dynamic Host Configuration Protocol) server, it will automatically assign an IP (Internet Protocol) address, subnet mask, and default gateway to the unit.

1 After connecting the LAN cable to the unit and the computer, turn the power switch ON. R The IP address, subnet mask, and default gateway will be set automatically.

2 Install Multi-Function Station on the computer that you want to use it with. See page 24 for details.

Note: R You can connect two or more units and assign IP addresses automatically with a DHCP server, but we recommend assigning static IP addresses manually for each unit to avoid network access and configuration troubles.

2.10.2 Setting up manually Your situation: – When your network administrator does not manage the network with a DHCP server. – When two or more units are connected to the LAN. You need to assign an IP address, subnet mask, and default gateway manually.

1 MMenuN

2 Press MBNM5NM0NM0N to display “DHCP”.

3 Press M0N to select “DISABLED”. A MSetN

4 Set each item.

For the IP address: 1. Press M5NM0NM1N to display “IP ADDRESS”. A MSetN

  1. Enter the IP address of the unit. A MSetN 23

  2. Preparation

For the subnet mask:

  1. Press M5NM0NM2N to display “SUBNET MASK”. A MSetN

  2. Enter the subnet mask of the network. A MSetN

For the default gateway:

  1. Press M5NM0NM3N to display “DEFAULT GATEWAY”. A MSetN

  2. Enter the default gateway of the network. A MSetN

5 Press MMenuN to exit.

6 Install Multi-Function Station on the computer that you want to use it with. See page 24 for details.

To correct a mistake in the IP address, subnet mask, or default gateway Press MFN or MEN to move the cursor to the incorrect number, and make the correction.

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