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Tech Helproom


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Computer Crash this Morning


buteman
Resolved

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Computer crashed this morning after downloading and running Eset smart security.

I did have Avast on but removed it completely using Revo uninstaller.

Eset did find a problem in the Firewall which I think it stopped from running but will have to wait till it stops scanning so that I can check what the fault was.

Ok Scan Just finished and the problem was.Port scanning Attack.

Source 221. 192.199.49:1.1200

target 82.29.12,241:6515 TCP

Any way of finding out what it is maybe one of my other security programs.

Probably a one off but will see if it happens again.Scan ran Ok that time without crashing.

032712-26972-01.dmp 27/03/2012 07:25:48 UNEXPECTEDKERNELMODE_TRAP 0x1000007f 0x00000008 0x807c6750 0x00000000 0x00000000 ehdrv.sys ehdrv.sys+19d0 ESET Helper driver ESET Smart Security ESET 5.0.87.0 32-bit ntoskrnl.exe+b4ae3 ntoskrnl.exe+11754 C:\Windows\Minidump\032712-26972-01.dmp 2 15 7601 179,019

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buteman

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Opened another thread.With computer will not connect to the Internet.

http://www.pcadvisor.co.uk/forums/1/helproom/4131003/computer-will-not-connect-to-the-internet/

Got a bit sidetracked with the other problems and forgot about the main problem.Will leave this one open just now unless told to close it.

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buteman

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Ok.Looks like I managed to fix it.It was a bad DNS address.

I tried resetting the DNS manually and I have been putting down the settings on the computer that it gave.

It showed the IPv4 address as 192.168.1.3 and I thought that was the proper address to put in.

Decided to try it again this morning when I got it to connect through Hitmanpro and the IPv4 address had changed to 192.168.1.2.

Thought that I would give that a go to see if it made any difference and Bingo it works so far.

Rebooted 3 or 4 times and it still works.At least I know what to try now if it happens again. It was set to automatic before.

Thanks for all of the help you given it was appreciated.

I suppose anyone with a little bit of knowledge would have fixed it a long time ago but as it was set to automatic I assumed it had to be right.

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john bunyan

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buteman

Glad you solved it - admire your persistence! Thanks for feedback.

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buteman

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john bunyan

Probably had you all sidetracked by adding different faults from Event viewer.

Yes glad it is fixed how long it will stay that way I know not.

I was thinking along the lines of a reformat but was glad it never came to that.

Just wondered how it managed to change the automatic settings by itself.

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rdave13

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Thanks for the feedback. It was certainly a long haul :) Wonder why the PC crashed, though, after installing Eset?

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buteman

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rdave13

Possibly because I never ran the Avast removal tool that you suggested.

It is about the only thing that I can think of.

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rdave13

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Quite possibly. Two things I won't use Revo for are security software and any Microsoft software.

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