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Tech Helproom

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Shutdown problem this morning


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Windows encountered a shutdown this morning warning on screen.

Just switched the computer on and went to make a cup of coffee and thats was the problem on the screen when I came back.

Windows can check to see if it can fix the problem.So I clicked on check and nothing appeared after that.

Anyhow computer seems to be working ok but this is what it said in the Box.

Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601. Locale ID: 2057

Additional information about the problem: BCCode: 1000008e BCP1: C0000005 BCP2: 8C538ED3 BCP3: 82679424 BCP4: 00000000 OS Version: 617601 Service Pack: 1_0 Product: 768_1

Files that help describe the problem: C:\Windows\Minidump\031512-20966-01.dmp C:\Users\roy\AppData\Local\Temp\WER-58047-0.sysdata.xml

Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt

Anyone any idea as to where I should start or would it just be a one off fault.

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I would think that is the best choice just waiting to see if the problem reoccurs then I will remove it.

Thanks to both of you for the advice given, will class this as resolved just now and If I get any more problems I will post back.

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