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Tech Helproom


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Monitor Problem


manrow
Resolved

Likes # 0

I have an LG Flatron W2252TQ monitor which has developed 2 different display characteristics from left and right of the display. If I view a digital image on screen then the left-hand side is good, whereas the right-hand side is duller and slightly out of focus. By moving the image across the screen I can prove the problem is in display and that the photo itself is not at fault. Is it likely that this could be adjusted by a technician or is replacement monitor more likely?

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GroupFC

Likes # 1

I don't know this monitor or if it is something that can be adjusted, but if you contact LG I have found their customer service to be excellent. Depending on the age of the monitor, you may find that they offer a swap (all be it for a re-furbished model), which is what they did for me when mine developed a fault.

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buteman

Likes # 1

All depends where you bought the Monitor some places you get a 3 year warranty so depends how long you have had it.

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manrow

Likes # 0

LG customer service were very helpful. Suggested how to use factory reset which completely cleared the problem.

Thanks to all of you for the advice!

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buteman

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manrow

Thanks for letting us know to outcome and that it is working Ok now.

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buteman

Likes # 0

You could try another monitor to see if it works ok.Could it be your graphics driver needing updated.

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Ian in Northampton

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I think Buteman's first suggestion is good. That way, you identify whether it's the screen or the PC that's the problem.

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manrow

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Having changed the monitor, problem has gone.

Since the original monitor was faulty does it sound something that can be adjusted or replacement the more likely option?

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