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PDF files

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tonyt1151

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Posted March 6, 2012 at 6:01PM

Can anyone help. Running W7 and unable to open or save PDF files such as online bank statements and insurance documents.Same problem with various sites. I have Kaspersky Internet Security which I have tried temp suspending to see if that was problem but that made no difference. I have another laptop running Vista with same security progam and I can open /download the same files with no problem.

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chub_tor

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Posted March 6, 2012 at 6:16PM

What programme are you using to open the PDF files? If it is Adobe then you might want to try Foxit instead

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tonyt1151

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Posted March 6, 2012 at 6:22PM

Yes it is Adobe. Will try Foxit

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john bunyan

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Posted March 6, 2012 at 6:22PM

I assume you have Adobe reader installed? PS if you do not want Google Chrome, untick this box on the link. Also I assume you have "Told" W7 to open pdf files with adobe reader?

http://get.adobe.com/uk/reader/

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john bunyan

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Posted March 6, 2012 at 6:23PM

PS Adobe works fine on my W7 system.

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tonyt1151

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Posted March 6, 2012 at 6:40PM

Tried Foxit. Problem is I cant download the PDF files in the first place so there is no file for any program to open

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chub_tor

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Posted March 6, 2012 at 6:53PM

In which case you might want to read through this

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john bunyan

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Posted March 6, 2012 at 6:57PM

I have checked my W7 IE 9. I have Adobe Readder 10.1.2.45 installed. In IE9 Tools/Manage Add ons/ Toolbars it States that this is enabled. Have you checked your settings?

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tonyt1151

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Posted March 6, 2012 at 7:13PM

I dont appear to have Adobe Reader listed in IE9 tools/Manage add-ons

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iscanut2

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Posted March 6, 2012 at 7:19PM

Why not try afresh install Download from here http://www.filehippo.com/downloadadobereader/ and then install it and see what happens.

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iscanut2

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Posted March 6, 2012 at 7:20PM

Sorry made a mess of the link, try again

http://www.filehippo.com/downloadadobereader/

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