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PDF files

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tonyt1151

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Posted March 6, 2012 at 6:01PM

Can anyone help. Running W7 and unable to open or save PDF files such as online bank statements and insurance documents.Same problem with various sites. I have Kaspersky Internet Security which I have tried temp suspending to see if that was problem but that made no difference. I have another laptop running Vista with same security progam and I can open /download the same files with no problem.

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iscanut2

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Posted March 6, 2012 at 7:22PM

Cannot seem to copy the link ! Sorry but you will find it on the File Hippo site.

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tonyt1151

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Posted March 6, 2012 at 7:22PM

Link doesn't work

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john bunyan

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Posted March 6, 2012 at 7:25PM

In Start/Control Panel/Default Programmes/Associate a file or Protocol with a specific programme check that .pdf are set to open with the Adobe Reader. Do check it is installed and check no earlier versions are still on. If so read chub_tor's link

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john bunyan

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Posted March 6, 2012 at 7:26PM

My earlier link gives another Adobe download site.

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Nontek

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Posted March 6, 2012 at 8:12PM

Nuance PDF Reader

I use this free pdf reader with my Win7.

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Woolwell

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Posted March 6, 2012 at 8:28PM

I have this problem with IE9 and certain financial institutions. Others have experienced the same problem and there was a previous thread on it. With IE9 you are unable to download the pdf file therefore it doesn't matter which program you try to use as there is nothing to open. The solution is to use Firefox or Chrome or revert back to IE8.

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john bunyan

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Posted March 6, 2012 at 9:04PM

Woolwell. I seem to have no problems with W7,IE9 and Pdf.

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Woolwell

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Posted March 6, 2012 at 9:28PM

john bunyan - Normally I don't have a problem with pdf files W7 and IE9 but there are a few financial institutions that just do not work with IE9. You cannot download statements.

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Woolwell

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Posted March 6, 2012 at 9:32PM

Just to prove me wrong the site that I normally have problems with now works with IE9.

However I suggest OP tries other browsers.

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tonyt1151

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Posted March 7, 2012 at 11:59AM

Thanks guys. It does only seem to be financial institutions that are giving me the problems. I will try removing IE9 and either go back toIE8 or try Chrome

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