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problem with emails


kayell1

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Hi.. I recently updated my BT Yahoo email system. I am now having problems accessing emails. The emails are received in inbox okay but when clicked on they appear but won't open up to a site. (for example, when an email is received from Groupon I cannot open up the web page where is says 'view'. All I get is a ping sound and a message at the bottom of the screen saying 'pop-up blocked'. However when I check, I can see that pop-ups have not been blocked on the pc system. Any ideas please?

thanks

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kayell1

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Sorry, I forgot to mention the system is windows XP

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Sea Urchin

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Are you using the BT Yahoo browser to retrieve your mail? If so it has its own popup blocker - see here how to disable

Browser popups

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