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Tech Helproom


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video downloading


Yimbo
Resolved

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Just recently, when I want to watch a program via BBC iplayer, YouTube or whatever, the program stops every few seconds for downloading. Previously, this was seamless.

What might be causing the slowdown?

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rawprawn

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Busy site??

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southhead

Likes # 0

Another possibility is that your broadband download speed has reduced temporarily. You could check your speed at http://speedtest.net/

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Yimbo

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Done speed tests -- works out on average at 0.4mps download and 0.3mps upload.

Are these figures good, bad or just average?

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MAJ

Likes # 0

Very bad. Who's your ISP and what package are you on?

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Yimbo

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ISP is Supanet. Been in touch with them re the figures. Apparently some glitch or other, and a promise to improve the speed. We'll see!

Thanks for the help!

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