We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
Contact Forum Editor

Send an email to our Forum Editor:


PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Tech Helproom


It's free to register, to post a question or to start / join a discussion


 

Andriod Wireless connect button is greyed out!!!


julius44

Likes # 0

Hello my good friend just rang me with a problem with her andriod tablet.

She's just purchased this adroid tablethttp://www.amazon.co.uk/MiniGadget-MG638-Google-Android-Tablet/dp/B005ERD1MS/ref=sr11?ie=UTF8&qid=1330257143&sr=8-1

It works with no problems, but when she goes to the wireless settings and keys in her password, she said the connect button is GREYED OUT, so she cannot connect to the internet with it, but the cancel button is not greyed out,.....any suggestions please,..she purchased this for basic wireless usage in her flat along with her laptop. Her laptop is fine

Like this post
mgmcc

Likes # 0

Has she definitely entered sufficient characters for the Password? WPA/WPA2 requires a minimum of 8 characters and the "Connect" button isn't active until at least 8 characters have been entered.

The number of characters for WEP is more complicated:

32-bit WEP uses 5 ASCII or 10 Hexadecimal characters.

64-bit WEP uses 13 ASCII or 26 Hexadecimal characters.

Some WEP devices don't like an ASCII key and a Hex key must be used. Post back if you need further help.

Like this post

Reply to this topic

This thread has been locked.



IDG UK Sites

Best Black Friday 2014 tech deals: Get bargains on smartphones, tablets, laptops and more

IDG UK Sites

What the Internet of Things will look like in 2015: homes will get smarter, people might get fitter

IDG UK Sites

Artist creates a geometric rave in a chapel for The House of St Barnabus

IDG UK Sites

Mac mini (Late 2014) 1.4 GHz review: Mac mini is sort of upgradable, but is it any good as it is?