We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
Contact Forum Editor

Send an email to our Forum Editor:


PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Tech Helproom


It's free to register, to post a question or to start / join a discussion


 

Slow WiFi on new Laptop


mh84

Likes # 0

I just bought a Samsung Series 7 laptop. Really happy with it except one thing...which is pretty major I think!

It connects to my WiFi router fine, but in my bedroom, it is really slow. Works much better in other rooms in the house which are closer to the router. My old Laptop (a Sony) works fine on WiFi in the bedroom...so I think its not the WiFi signal range that is a problem.

Anyone have an ideas how I can improve the speed of the connection? I don't really want to be only using the laptop in the front room! Will Changing the channel on the router help?

Let me know if you need more info..sorry Im not very technical so keep your replies simple :)

Like this post
steviekm

Likes # 0

Last month I also bought one of these laptops and had similar issues; if the laptop was more than a few feet away from the router the connection dropped and the laptop reported no networks within range. Despite many hours in trying to resolve the issue to no effect I contacted Samsung helpline and they told me to take it back for a replacement as there was a fault with the laptop. I also carried out some research and this is a well known problem with this series; I took it back and swapped it over for a HP Pavilion g6 which is absolutely fine. Hope this helps.

Like this post

Reply to this topic

This thread has been locked.



IDG UK Sites

45 Best Android games: top Android games for your smartphone or tablet in 2014 (24 are free!)

IDG UK Sites

How Apple, Adobe, Microsoft and others have let us down over UltraHD and hiDPI screens

IDG UK Sites

Do you have the X-Factor too? Mix Off app puts fans in the frame

IDG UK Sites

iPad Pro release date, rumours and leaked images - 12.9 screen 'coming in 2015'