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cd will not run

rocketbob

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Posted February 22, 2012 at 12:31PM

i have just brought a cd for a workshop manual for a van, when i put into the cd/dvd drive it does not run and i have ticked the autorun box for that drive

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Ian in Northampton

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Posted February 22, 2012 at 12:43PM

Does it show up in Windows Explorer? And if it does, is there a 'start.exe' file or similar that you can double click on?

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rocketbob

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Posted February 22, 2012 at 8:09PM

hi ian can not find it when i click on dvd drive i can hear the disc running i am at a dead end.

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markd71

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Posted February 22, 2012 at 8:16PM

Try another cd and see what happens ! Did you buy from e-bay ?

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rocketbob

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Posted February 22, 2012 at 9:29PM

put music cd in played ok. brought it on e bay

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Strawballs

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Posted February 22, 2012 at 9:32PM

Maybe it's a DVD try a different DVD in the drive

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markd71

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Posted February 23, 2012 at 12:11AM

You've been had ! what van ? year / model /make & what you need to know.. e-bay is a penetentiary on-line

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lotvic

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Posted February 23, 2012 at 2:31AM

If when you Explore the contents of the CD you can't find a 'start.exe' file, what files can you see?

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Ian in Northampton

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Posted February 23, 2012 at 8:22AM

Lotvic: I sense from what the OP said, nothing at all is showing in Explorer.

Rocketbob: if other CDs and DVDs work OK in the drive, I suspect you have a faulty one. Contact the eBay seller and ask for another one. If for some reason he/she won't play ball, raise a dispute.

Markd71: in the interests of balance, I should say that I've done 400+ transactions on eBay, with only two problems - both of which were resolved by eBay/PayPal to my satisfaction.

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rocketbob

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Posted February 23, 2012 at 12:40PM

e bay seller sending a new disc. thanks all.

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rocketbob

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Posted February 23, 2012 at 12:40PM

e bay seller sending a new disc. thanks all.

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