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Printer driver

sconedd

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Posted February 20, 2012 at 4:23PM

Can anyone please help. I have a Canon Pixma ix6550 printer, and my OS is Windows7 32 bit. My problems I have had the canon driver loaded which is telling me on the test page that everything is fine and the driver is working properly. However when I come to print a page I get nothing at all. Can somebody gice me a siete that is free and trustworhty, I have looked through a lot of the sites and they want to charge. As ever your knowledge and answers are most welcome. Sconedd.

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chub_tor

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Posted February 20, 2012 at 4:29PM

Are you saying that you have actually printed out the test page and that it prints out correctly but that pages from Word documents or the Web for example do not print? Just want to clear that up before offering any advice.

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Ian in Northampton

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Posted February 20, 2012 at 8:00PM

What chub_tor said... When this happens to my wife, it's usually because I've been messing with the printers, and have forgotten to set the correct default printer for her machine. Is the Canon set as your default printer?

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finerty

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Posted February 20, 2012 at 8:11PM

what are you trying to print, sometimes in word if you look on one of the headings at the top and go to print there may be a box you have to click to select printer model.

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sconedd

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Posted February 22, 2012 at 9:57PM

I want to thank the people that sent me suggestions as to what was going wrong with my printer not printing from Word. I finally had to admit defeat and get a friend of mine to have a look. He found the problem after quite a while. Apparently it was the word software had problems. I would never have found it, but he sorted it by deleting the program, and went and purchased a updated version, so everything is fine. Thank you all once again, sconedd.

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markd71

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Posted February 23, 2012 at 12:29AM

So close the thread !!!!!!!!!!!!!

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