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laptop wont boot

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//adz_w///

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Posted February 19, 2012 at 6:20PM

hi, when my mate turned her computer on it opened up on the dos screen with the option start windows normally she then tried to recover it with a boot restore after she restarted it again and went into start up repair which said windows cannot fix this problem she clicked finish it would blue screen quickly so you cant read the error code and start up again is there any possible way to boot or fix the computer ?

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Fruit Bat /\0/\

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Posted February 19, 2012 at 8:53PM

Yes but did you run it with the /f fix?

maybe also try chkdsk /r

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robinofloxley

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Posted February 19, 2012 at 9:15PM

When you get to the System Recovery Options, wasn't there a set of Packard Bell Recovery Options underneath the Command Prompt option?

(scroll down this link a bit, Item 6, to see screenshot)

But in any event before that, try Command prompt -

chkdsk c: /f /r again (since the terminal is on x:?)

Also try Command prompt

sfc /scannow /offbootdir=c:\ /offwindir=c:\windows

also mentioned in above link.

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robinofloxley

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Posted February 19, 2012 at 9:17PM

Note: if you do get the Packard Bell Factory Recovery options, it wipes the disc and all your data is lost.

Don't do it if yanything needs saving first.

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robinofloxley

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Posted February 19, 2012 at 9:19PM

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//adz_w///

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Posted February 19, 2012 at 9:45PM

thanks for the help i got in there but it blue screened and i think it wiped windows anyway when it shut down and then restarted "windows failed to start a recent hardware or software change may have caused this. to fx this problem" then asked for a installation disk which i dont have so i prosume windows was wiped

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robinofloxley

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Posted February 19, 2012 at 10:23PM

I doubt it has wiped the drive. Just corrupted some files.

Do you have any music, photos, documents etc. you must save?

You can make a Linux Distro Boot CD and get the files off with a flash stick/external hard drive.

Or take the drive out and plug it another computer with cables to motherboard or an external USB caddy.

When ready, it's possible to set the Recovery Partition to boot manually (if it isn't corrupt). Use Partition Wizard Bootable CD to find the Recovery Partition then mark it Active and re-boot.

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buteman

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Posted February 20, 2012 at 12:01AM

If W/7 boot to command prompt and type in sfc /scannow to see if it finds any problems.

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buteman

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Posted February 20, 2012 at 12:03AM

Oops did not know we were on another page Sorry.

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