Contact Forum Editor

Send an email to our Forum Editor:

PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Tech Helproom

It's free to register, to post a question or to start / join a discussion

View Forum Rules | Contact Forum Editor

 

HP PSC 1410 Printer Problem

mcheathen

Likes # 0

Posted February 16, 2012 at 1:52PM

My HP PSC 1410 only prints the caption and the coloured logo on the test page. Why can't it print the rest of the page or indeed any other documents using Word. The obvious thing to assume is that it needs a black ink cartage, but no message has appeared saying this.

Like this post
Sea Urchin

Likes # 0

Posted February 16, 2012 at 3:14PM

Sometimes the obvious thing is correct - yes, it needs a black ink cartridge. I'm surprised you managed to go through the cartridge alignment procedure correctly.

Here is a set up manual to guide the cartridge installation

HP PSC 1410 setup manual

Like this post
mcheathen

Likes # 0

Posted February 16, 2012 at 7:05PM

I was expecting a message saying that black ink cartage required changing. This always happened with previous printers I used.

Like this post
Sea Urchin

Likes # 0

Posted February 16, 2012 at 7:24PM

You should be able to check ink levels from the Printer Toolbox - find it via Start = Programs = HP = PSC 1410

Like this post
mcheathen

Likes # 0

Posted March 22, 2012 at 9:28PM

I've just been told that this printer printed out a receipt from a website. So wont it only print the caption and Windows logo on the print test page or a Word document?

Like this post

Reply to this topic

This thread has been locked.



Check out PC Advisor's other tech forums

Send to a friend

Email this article to a friend or colleague:

PLEASE NOTE: Your name is used only to let the recipient know who sent the story. Both your name and the recipient's name and address will not be used for any other purpose.