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Tech Helproom


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Me and my CD disc drive are having issues


Brian Evans

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i have had the same cd disk drive for over 5 years now and it worked fine then i upgraded to my custom built system and i kept it. it didn't work when i first installed it, but it would install the vista disc. i took it out to repair my friends pc but ever since i put it back in mine, it is failing to register even in my bios. can anyone help me. i've recently started college and still have to pay rent which leaves me with no cash to buy a new one.

i figure why buy a new one when u can fix the old.

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northumbria61

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Try going to Device Manager - selct your DVD/CD drive from list - right click - select Update Driver Software.

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Ibanez2010

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A new cd/dvd writer would cost £11.99 and likely to be better/faster than your old one. That's the price of a few beers...

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KRONOS the First

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i figure why buy a new one when u can fix the old.

Thats assuming it can be fixed. As Ibanez2010 "rightly says A new cd/dvd writer would cost £11.99 and likely to be better/faster than your old one. That's the price of a few beers..." probably can be had even cheaper at a local computer fair etc.

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Ian in Northampton

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Have you tried - can you try - the drive in another system so you can verify whether the issue is with the drive itself or your new build? If the former then, as has been said, you're looking down the barrel of a £12 outlay (or less, as has been suggested, less if you shop around - around £5 from eBay including postage) as you pretty much can't repair a broken CD drive.

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Fruit Bat /\0/\

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No CD/DVD or CD-ROM access is missing error Code 19, Code 31, Code 32, Code 39, or Code 41 Try this if the optical drives are not appearing in My Computer or Device Manager. (This is sometimes caused by the removal of Roxio or other writing software.)

http://www.dougknox.com/xp/utils/XP_CD-DVD-Fix.zip Download XP_CD-DVD-Fix.zip and save this file to your hard drive. Navigate to where you saved it and double click the file to extract the contents. Locate the EXE file you extracted and double click it. A confirmation dialog will appear when the script is done. You may need to reboot for the change to take effect. This utility is only intended for Windows® XP, but also appears to work for Vista and Windows 7. You may need Administrator level access to use this utility. If you do not have Administrator level access, the program will say it is finished, but will not have made any changes.

Similar fixes http://support.microsoft.com/kb/314060/ works for W7 Vista or XP http://aumha.org/downloads/cdgone.zip

or manual fix Run regedit and navigate to registry key HKEYLOCALMACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}. Highlight it and in the right pane, find the Upperfilters and Lowerfilters values. Highlight each one in turn, right click and delete them. Close regedit and restart the computer. If in doubt make a restore point before making changes.

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