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Unable to do a System Restore


JF25

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I was going to load a new programme and was going to do a system restore point first but when i clicked system restore the computer crashed and restarted with the message that windows had been shut down and I had to start it with the enter key. It started without any problem so I tried again with the same result. Any suggestions what is wrong? Thanks John

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rawprawn

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Disable System Restore, then reboot, Then enable System Restore again, and try once more

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JF25

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Thanks rawprawn but I do not know how to disable system restore. my O.S. is Windows 7 J

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rawprawn

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rawprawn

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Disable/ Enable System Restore

In case you don't know how to re enable it. RP

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JF25

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I have followed the instructions R click Computer ,select properties but when i click system protection the computer shuts down and restarts with black screen asking how I wish to start windows as it was shut down. Thanks for your assistance RP j

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buteman

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Go into command prompt and type in sfc /scannow and then press the Enter on your keyboard see what errors it finds and fixes.

Or go into Safe mode and run system repair using the up down buttons on your keyboard.

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