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No Sound

MoiraB

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Posted February 9, 2012 at 9:25PM

I installed a Logitech webcam today and now have no sound on the computer. Have checked Device Manager and everything seems to be working. Tried playing a CD - no sound either. Tried the Real Player Troubleshooter but no joy. Nothing muted, volume turned up to maximum.

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Terry Brown

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Posted February 9, 2012 at 9:29PM

The chances are the Webcam has overwritten the sound software and it is not compatible with your real player software.

try re-installing Real Player.

Terry

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MoiraB

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Posted February 9, 2012 at 11:14PM

I've also tried System Restore which uninstalled the Webcam but still no joy

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MoiraB

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Posted February 9, 2012 at 11:16PM

How do I reinstall Real Player, it came pre-installed when I bought the computer so no disk.

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markd71

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Posted February 9, 2012 at 11:28PM

Try a set of headphones, if you have sound, then go into control panel / sounds and change the output to your speakers. Your OS and computer spec would be helpful

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MoiraB

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Posted February 10, 2012 at 11:17AM

Don't have headphones so can't try that, am running XP on an E-machine

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Fruit Bat /\0/\

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Posted February 10, 2012 at 12:06PM

Download the sound driver and reinstall it.

http://support.gateway.com/us/en/emac/default.aspx click on Divers and downloads and search for the driver for your particular model

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markd71

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Posted February 10, 2012 at 2:45PM

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