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Tech Helproom


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Shutting down problem +


geedad

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As well as my problem with the BSOD , my PC will not now shut down, unless I manually do it. I suppose this has something to do with the BSOD, which I haven't solved yet, despite a lot of help from forum members. The Blue Screen software highlighted the source of the possible problem, but because of my lack of knowledge, I am unable to use the information that popped up. "Caused by Driver and Caused by Address" is followed by the actual .exe file (ntoskrnl.exe) plus the Address .exe file ntoskrnl.exe+7cc40. Until this BSOD is solved, I won't be happy, although I CAN use the PC once it is up and running. So, if there is a member who can take this further to help me solve this, I would be grateful. geedad

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geedad

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Should have given the following info on my PC: Windows 7 Home Premium, i5 Intel,64 and 32 bit OS, Explorer 9. geedad

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onthelimit1

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One of the reasons for that code is RAM. If you have two sticks, take one out and try, then swap.

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