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Blue Screen after Switching Off PC


geedad

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My HP, Core i5 Intel PC. Last night when trying to shut it down, it was just showing 'Shutting Down' all the time without completing. I had to switch it off manually, and then when I restarted it, I had a Blue Screen telling me "A problem has been detected .....Driver..Power...State...Failure". This was followed by lots of digits ...... and other things to do, but again I had to switch the PC off before I could send this post to the Forum. The PC is obviously working at this moment, but I have never experienced this before, and wonder why it happened, and what is a cure, if any? All of my AV software is up-to-date, as is Adobe etc. geedad

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geedad

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onthelimit1 Thank you. I am reluctant to dive into the inside of my PC, mainly because I am too lazy to clear a path through the complex array of peripheral wires I have installed over the past year! Having highlighted the file/s that are responsible for the problem, can they not be removed or refreshed (or whatever the term is!)? The printout that I did, clearly shows the culprit as being the driver exe ntoskrnl.exe and the associated exe file address ntoskrnl.exe+7cc40. Also, the File Description shows that it is NT Kernel & System.

Thanks again geedad

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onthelimit1

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Sorry i can't help with that file - we'll see if anyone else comes up with some ideas.

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geedad

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onthelimit1 Thank you for your great contribution. geedad (If I am able to solve it, I will let you know)

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