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Tech Helproom


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coolfool

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hi, my friend has a computer running vista and once windows has loaded up it seems to crash, processor light just stays on and nothing works! tried running in safemode but dose the same thing. wont load from recovery point as after pressing F11 it just says "checking vumRam" or something of the sort. got no recovery disk! any Help would be great thanks

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Ibanez2010

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It could be saying "checking nvram". Check that all cable and memory are securely fitted into the motherboard, especially the hard drive cables. Try changing the hard drive cable to a different slot. Check the BIOS settings are ok.

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coolfool

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ok will try connectors and cardslots but not to sure what to look for in the BIOS. yes it does say "checking nvram"!

Thanks for your help, will give that go

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coolfool

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I have had a fiddle with connectors and slots, still no joy! did get a error message afrter computer had loaded, pressed Ctrl,Alt, Delete to see processes running and screen went black and Error Box said "logon process has failed to create the security options dialog. Failure - Security options"

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KRONOS the First

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It sounds like it could be bad ram, what beeps are you getting after pressing the power on button?

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coolfool

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Yeah think you right about bad memory, get one beeb then two beebs! whats the best way to fix this problem and will he need to replace all 3 memory sticks if thats how to fix it?

Thanks for your so far

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Ibanez2010

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Try with just one stick of ram first of all. If that's ok then add another. If not, then remove and try a different stick. As soon as you get the fault you know the stick you just inserted is bad.

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coolfool

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cool, Thanks for all your time and help been very good advise. will be using the forum again

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coolfool

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after trying one stick at a time, it worked with one out the three! after placing the two remaining sticks in diffident slots the computer still runs fine but still get 1 beeb the 2 beebs.

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Ian in Northampton

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I wonder if you've now got a good memory stick in the first slot - enough for the system to boot - but it's beeping because there's a problem with one or more of the others. It might be worth you running a memory test.

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coolfool

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yeah was thinking this might be the case but dont know a great deal about what im doing! How would i run this memory test? have run a defrag so far.

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