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cannot get rid of an earlier version of Adobe Air


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I still cannot load Adobe Air. I have disabled Windows Installer Logging and tried again, only to fail. Looking at the log file (in %temp% )I get the message "Error 1714. The older version of Adobe AIR cannot be removed. Contact your technical support group. System Error 1612."

Adobe support is unhelpful unless I pay and I am surprised that they have not picked up my difficulty.

Does anybody know how to get rid of an older version of Adobe Air?

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northumbria61

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Sea Urchin

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Although it relates to uninstalling BBC iPlayer this link also shows how to remove the remnants of Adobe Air. Note that you also have to go to Control Panel and arange to show hidden files first.

Uninstall Adobe Air

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