Contact Forum Editor

Send an email to our Forum Editor:

PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Tech Helproom

It's free to register, to post a question or to start / join a discussion

View Forum Rules | Contact Forum Editor

 

BT Broadband goes down if not used for a while

Halmer

Likes # 0

Posted December 30, 2011 at 6:40PM

For some reason if I have a break from my PC for over tem minutes or so I get 'page cannot be found'. All the blue lights are still lit on the BT router but the ethernet connection does not work until I have tried it five or six times.

It's an XP PC and it seems like it is switching off somewhere. I've checked the router setting and can't find any 'if left idle' settings. Has anyone got any ideas please.

Thanks

H

Like this post
rdave13

Likes # 0

Posted December 30, 2011 at 6:54PM

In device manager look for Network Adapters, select your ethernet card and go to properties, power management and untick the box for 'Allow the computer to turn off this device to save power'.

Like this post
rdave13

Likes # 0

Posted December 30, 2011 at 6:54PM

In device manager look for Network Adapters, select your ethernet card and go to properties, power management and untick the box for 'Allow the computer to turn off this device to save power'.

Like this post
rdave13

Likes # 0

Posted December 30, 2011 at 6:56PM

Sorry for the double post, no idea how that happened.

Like this post
Halmer

Likes # 0

Posted December 30, 2011 at 7:03PM

Thanks I checked that but it's already unticked.

Like this post
rdave13

Likes # 0

Posted December 30, 2011 at 7:06PM

If IE8 or higher let it diagnose the problem automatically.

Like this post
Halmer

Likes # 0

Posted December 30, 2011 at 8:28PM

ok will post back thanks

Like this post

Reply to this topic

This thread has been locked.



Check out PC Advisor's other tech forums

Send to a friend

Email this article to a friend or colleague:

PLEASE NOTE: Your name is used only to let the recipient know who sent the story. Both your name and the recipient's name and address will not be used for any other purpose.