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Tech Helproom


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A Prog Called Sample?


jimforrest

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I've just carried out an overwrite on a Vista laptop to put XP Pro on and I'm having a few unexpected problems (see Tosh Drivers post), but a weird one is that when I try to shut down I get a 'programme not responding' box telling me that a programme called Sample is not responding. This hangs the shutdown process until I force a shutdown. This was a fresh loading of Win XP Pro (SP1) onto the machine and it has not yet been connected to the 'net - so where has the 'Sample' programme come from? Any ideas as to what it is and/or how to find it on the computer?

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ICF

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It seems it's the driver for an intel network card.Find out the model/make and see if there is an updated driver because all info on google seems old.

Info
Info

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ICF

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Run this tool it will tell you the make and model of your wireless card.Then you can search for updated drivers.

Toshiba PC diagnostic tool

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jimforrest

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Now that makes sense - the Wifi card is an Atheros, but I didn't know that when I downloaded and ran ALL of the Wifi drivers from the Tosh site. Now that the card is working (but not connecting unfortunately) I can see it on the Network screen. So - should I now find and remove all the drivers for the other cards, or do you think it might be better to look at getting a newer driver from Atheros rather than Tosh?

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ICF

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Does that Toshiba PC diagnostic tool tell you the model number of the wifi card?

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northumbria61

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ICF - Does that Toshiba PC diagnostic tool tell you the model number of the wifi card? Looking at this example it does enter link description here

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northumbria61

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You may be able to find the driver in C:\I386 folder

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northumbria61

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Use SIW downloaded from here to obtain details, make,model etc of your motherboard so that you can then search online for driver update from the Manufacturers website. enter link description here

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jimforrest

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The card is an Atheros AR5006 EG. I went to the (unofficial) Atheros site and downloaded the Win XP 32 driver but when it unpacked it has loads of other drivers as well. I think I installed it ok but it's made no difference. I've also now connected via a LAN but it doesn't work either! Presumably there is another driver missing? (This Tosh was a Vista machine - now wiped and installed with XP Pro). I have the original Vista recovery discs but I don't want Vista back. Should I run the Tool to see if it tells me what the ethernet card is and find a driver for that?

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jimforrest

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The card is an Atheros AR5006 EG. I went to the (unofficial) Atheros site and downloaded the Win XP 32 driver but when it unpacked it has loads of other drivers as well. I think I installed it ok but it's made no difference. I've also now connected via a LAN but it doesn't work either! Presumably there is another driver missing? (This Tosh was a Vista machine - now wiped and installed with XP Pro). I have the original Vista recovery discs but I don't want Vista back. Should I run the Tool to see if it tells me what the ethernet card is and find a driver for that?

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ICF

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Uninstall the wifi adapter then uninstall all the wifi drivers you installed earlier.Then install the correct driver from the unofficial website or Toshiba website.

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