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Tech Helproom


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Reinstall XP - Device Errors


dogbreath1

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Have just reinstalled XP SP 2 on a Dell laptop that was seriously infected with malware.

Installation went OK but am getting errors in Device Manager, Ethernet Controller, Network Controller, O2Micro CCID SC Reader, PCI Device, SM Bus Controller and Video Controller. Another problem is I cannot find the device driver CD's.

Looking for advice on how to proceed!

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onthelimit1

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As you have access to another computer, download and run SIW - that will tell you which ethernet driver you need. Download that from the manufacturers site. When connected to the internet, download Slimdrivers - it's free and will offer you drivers for all the other hardware.

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Batch

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As onthelimit1 says, go to manufacturers site. As it is a Dell PC you should find the drivers without too much prob as Dell are pretty good at making the drivers readily available, even for v. old PCs.

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rdave13

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As it's a DELL you should be able to find your mobo drivers from http://www.dell.com/support/drivers/us/en/19/DriversHome/NeedProductSelection

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rdave13

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As it's a DELL you should be able to find your mobo drivers from http://www.dell.com/support/drivers/us/en/19/DriversHome/NeedProductSelection

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rdave13

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Sorry for double post, site playing up a bit?

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dogbreath1

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OK. I've used the Dell service tag to access the drivers for the laptop...which is a Latitude D360.

Trouble is that there are more drivers than I theoretically need since Dell used a number of different makes of component in their machines...so I decided to try to get the correct Ethernet driver so I could at least get on line. Using SIW, the ethernet controller shows as PCI\VEN14E4DEV16... and requires the driver {4d36e97e-e325-11ce-bfc1-08002be10318}\0000.

How can I access this?

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rdave13

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dogbreath1, I couldn't find the D360 drivers on the Dell site. In SIW what is the name of the Lan card?

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dogbreath1

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Big apology for the transposition. The model is Latitude D630, not D360.

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rdave13

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Having problems posting my end at the moment so if reply is slow forthcoming I apologise. Will look again.

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rdave13

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Is it the D630,

D630 ATG

D360 XFR

or D630C ?

Just to make sure.

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